Privacy & Cookie Policy

1. Who we are

Goldspear is a brand operated by Liaocheng Jinge Automation Equipment Co., Ltd. We manufacture and supply electromagnetic induction sealing equipment for business customers. In this policy, “Goldspear”, “we”, “us” and “our” refer to this business.

This policy applies to the public website at goldspearsealer.com.

2. Information we collect

Information you provide

When you submit an inquiry, we may collect your name, email address, WhatsApp or telephone number, company name, country or region, the product you are interested in, and the requirements or message you send to us.

If you contact us through email or WhatsApp, the relevant email or messaging provider will also process the information you choose to send through its service.

Technical and usage information

Our website and hosting provider may process technical records such as IP address, browser and device information, requested page, access time, response status and security events. We use this information to operate, protect and troubleshoot the website.

Google Analytics 4 and Microsoft Clarity are optional. They are loaded only after you select “Accept analytics” in our cookie notice. Depending on the tool, analytics information may include page views, referral source, approximate location, device and browser characteristics, clicks, scrolling and other interactions with the website. We do not intentionally send the contents of inquiry form fields to these analytics services.

3. How we use information

• To answer inquiries and provide product information, machine-selection support and quotations.
• To communicate about a requested or potential business relationship.
• To operate, secure, maintain and troubleshoot the website.
• With your consent, to understand website usage and improve pages, navigation and marketing performance.
• To comply with applicable legal obligations and protect our legitimate business interests.

Where applicable law requires a legal basis, we may rely on your consent for optional analytics, steps requested by you before entering into a contract, legitimate interests in operating and protecting our B2B website, and compliance with legal obligations.

4. Cookies, local storage and analytics

Necessary website functions remain available when you reject optional analytics. Our implementation keeps advertising storage and advertising personalisation disabled.

For additional information, see Google’s Privacy Policy and Microsoft’s Privacy Statement.

5. Sharing and international transfers

We do not sell or rent inquiry information. We may share information only when necessary with authorised members of our business, website hosting and technical service providers, Google or Microsoft when you consent to analytics, professional advisers, or public authorities when required by law.

Some service providers may process information in countries outside your own. Where required, the relevant provider is responsible for using recognised safeguards for international transfers under its terms and privacy documentation.

6. Retention and security

Inquiry records are stored in our website database and are kept only for as long as reasonably necessary to respond, manage the potential or existing business relationship, maintain appropriate business records and meet legal obligations. Records may be manually deleted when no longer required.

Server and security logs are retained according to our hosting configuration and operational needs. Analytics retention is controlled by the applicable Google Analytics and Microsoft Clarity account settings.

We use reasonable technical and organisational measures to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

You may accept or reject optional analytics when the cookie notice appears. An acceptance is remembered for up to 180 days. A rejection is remembered only for the current browsing session, so we will ask again when you return in a new session. You can change your decision at any time by selecting “Cookie preferences” in the footer. Rejecting analytics does not prevent you from viewing products or submitting an inquiry.

Depending on the law that applies to you, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information. You may also withdraw consent for future analytics use.

8. Third-party links and children

Our website may link to third-party services such as WhatsApp. Their privacy practices are governed by their own policies. This B2B industrial equipment website is not directed to children, and we do not knowingly request personal information from children.

9. Changes to this policy

We may update this policy when our website, analytics tools or legal obligations change. The “Last updated” date at the top identifies the current version.